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	<title>Eric Leist &#187; PR</title>
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		<title>Eric Leist &#187; PR</title>
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		<title>My Response to the New York Times Article on Unpaid Internships</title>
		<link>http://ericleist.com/2010/04/06/my-response-to-the-new-york-times-article-on-unpaid-internships/</link>
		<comments>http://ericleist.com/2010/04/06/my-response-to-the-new-york-times-article-on-unpaid-internships/#comments</comments>
		<pubDate>Wed, 07 Apr 2010 04:02:24 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[internship]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Media]]></category>

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		<description><![CDATA[Internship employers and colleges have a seriously broken relationship. I've been interning unpaid for about two years straight now. If an employer gives college credit, they technically don't need to pay. But BU only lets you take one internship for credit. So if you want more than one internship before you graduate, you end up working for free because many employers say, "The internship is unpaid, but we'll give you course credit if you want." I've had to turn that offer down because my school won't allow me to get credit. Free labor has become an expectation for college students. That's a shame. <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=373&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><!--open abColumn --> <!--cur: prev:--></p>
<span style="text-align:center; display: block;"><a href="http://ericleist.com/2010/04/06/my-response-to-the-new-york-times-article-on-unpaid-internships/"><img src="http://img.youtube.com/vi/vNDUqc2_088/2.jpg" alt="" /></a></span>
<p>Internship employers and colleges have a  seriously broken relationship. I&#8217;ve been interning unpaid for about two  years straight now. If an employer gives college credit, they  technically don&#8217;t need to pay. But BU only lets you take one internship  for credit. So if you want more than one internship before you graduate, you end up working for free because many  employers say, &#8220;The internship is unpaid, but we&#8217;ll give you course  credit if you want.&#8221; I&#8217;ve had to turn that offer down because my school  won&#8217;t allow me to get credit. Free labor has become an expectation for  college students. That&#8217;s a shame.</p>
<p>I do think there are ways of  navigating around the unpaid issue. My internship at <a href="http://www.talentculture.com" target="_blank">TalentCulture</a> doesn&#8217;t  pay me cash, but I&#8217;m getting career training and development services,  and I&#8217;m being set up for job interviews in addition to getting college credit.<br />
Employers need to do  more to reimburse interns, even if it&#8217;s not in cash.</p>
<p>Other feedback (These people are not nerds&#8230;) :</p>
<h3><a href="http://www.nytimes.com/2010/04/03/business/03intern.html" target="_blank">The  Unpaid Intern, Legal or Not</a> by <em>The New York Times</em>&#8216; Steven Greenhouse</h3>
<h3><a href="http://www.rachelsprung.com/post/498896234/unpaid-internships" target="_blank">Unpaid Internships</a> by Rachel Sprung</h3>
<h3><a title="Permalink of If You Bill, is it Legal?" href="http://www.pr-start.com/2010/04/05/if-you-bill-is-it-legal/">If You Bill, is it Legal?</a> by Nick Lucido</h3>
<h3><a href="http://http://pwentling.blogspot.com/2010/04/internships-to-pay-or-not-to-pay.html" target="_blank">Internships &#8211; To Pay or Not to Pay?</a> by Patrick Wentling</h3>
<h3><a title="Permanent Link to What?  Unpaid Internships Could  Be Illegal?  Ya Think?" rel="bookmark" href="http://www.jimonlight.com/2010/04/06/what-unpaid-internships-could-be-illegal-ya-think/">What?  Unpaid Internships Could Be Illegal?  Ya  Think?</a> by Jim On Light</h3>
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			<media:title type="html">Eric</media:title>
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		<title>#PRAdvanced was a hit!</title>
		<link>http://ericleist.com/2010/03/02/pradvanced-was-a-hit/</link>
		<comments>http://ericleist.com/2010/03/02/pradvanced-was-a-hit/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 23:21:01 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[new media]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=239</guid>
		<description><![CDATA[Over the weekend, our PRSSA chapter hosted its PRAdvanced: Brand Yourself Conference. The event was a huge success, it was our largest Regional Activity ever with over 175 participants. Guest speakers from JetBlue, Dunkin' Donuts, Brazen Careerist, Come Recommended, the Boston Red Sox, and more spoke on personal and corporate branding. There was also a career fair and an HR panel.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=239&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Over the weekend, <a href="http://buprssa.com" target="_blank">our PRSSA chapter</a> hosted its <a href="http://bostonuniversity-prssaregional.webs.com/" target="_blank">PRAdvanced: Brand Yourself Conference</a>. The event was a huge success, it was our largest Regional Activity ever with over 175 participants. Guest speakers from JetBlue, Dunkin&#8217; Donuts, Brazen Careerist, Come Recommended, the Boston Red Sox, and more spoke on personal and corporate branding. There was also a career fair and an HR panel.</p>
<p>As you can see, we were very excited last week in the days leading up to what some called &#8220;the best regional activity ever:&#8221;<br />
<span style="text-align:center; display: block;"><a href="http://ericleist.com/2010/03/02/pradvanced-was-a-hit/"><img src="http://img.youtube.com/vi/0yFJbX2ijOc/2.jpg" alt="" /></a></span></p>
<p>
</br><br />
My favorite part of the conference w<img class="alignright" title="HR Panel" src="http://bostonuniversity-prssaregional.webs.com/photos/PR-Advanced-Brand-Yourself/Condidorio_100227-3171.jpg" alt="" width="343" height="227" />as the HR panel. <a href="http://www.rachelsprung.com/" target="_blank">Our president Rachel Sprung</a> monitored the panel and taking question from the audience via Tweetdeck. Talk about new media enhancing in-person experiences!</p>
<p>My phone died this week. May it rest in peace. I seriously think all of the tweeting via text finally did it in.  But there were some great conversations happening on the hashtag. I couldn&#8217;t just sit and watch.</p>
<p>I&#8217;ve noticed a lot of blog posts recapping the event were thrown up this week. Here are some of the ones I found:</p>
<ul>
<li> <a href="http://www.rachelsprung.com/post/420522039/pr-advanced-brand-yourself" target="_blank">&#8220;PR Advanced: Brand Yourself&#8221; by Rachel Sprung</a> &#8211; She does a nice job of summing up the event and some of the highlights.</li>
<li>Laura Flanagan took the plunge into personal branding with her first blog post <a href="http://lauramflanagan.blog.com/2010/03/01/step-1-attend-bu-prssa-brand-yourself-pr-advanced-regional-conference/" target="_blank">&#8220;Step 1: Attend BU PRSSA Brand Yourself PR Advanced Regional Conference.&#8221;</a></li>
<li>Ginny Soskey is ready to binge on personal branding too with her post <a href="http://virginiasoskey.blogspot.com/2010/02/branding-yourself-pr-advanced.html" target="_blank">&#8220;Branding Yourself: PR Advanced Conference Wrap-Up.&#8221;</a></li>
<li><a href="http://emilyrforrest.wordpress.com/2010/02/28/branding-yourself-pradvanced-conference/" target="_blank">&#8220;Branding Yourself – PRAdvanced Conference&#8221; by Emily Forrest</a> &#8211; Emilie focuses on lessons from a breakout session by Karen Raskopf of Dunkin&#8217; Brands.</li>
<li>Emilie O&#8217;Toole gives a few major lessons for personal branding. <a href="http://emilieotoole.com/2010/02/28/branded-takeaways-from-pr-advanced-2010/" target="_blank">&#8220;Branded: Takeaways from PR Advanced 2010&#8243;</a></li>
<li>I really like the skills assessment in Ellie Botelho&#8217;s post <a href="http://elliebotelho.wordpress.com/2010/02/28/branding-myself/" target="_blank">&#8220;Branding Myself.&#8221;</a> I&#8217;ve got to get working on a skill assessment of my own.</li>
</ul>
<p>Thanks to all who attended. The responses have been overwhelmingly positive, and our hashtag #PRAdvanced was a trending topic in Boston!</p>
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			<media:title type="html">Eric</media:title>
		</media:content>

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		</media:content>
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		<item>
		<title>PR Students respond to E!&#8217;s new show &#8220;SPINdustry&#8221;</title>
		<link>http://ericleist.com/2010/02/22/pr-students-respond-to-es-new-show-spindustry/</link>
		<comments>http://ericleist.com/2010/02/22/pr-students-respond-to-es-new-show-spindustry/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 05:32:56 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[pop culture]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=224</guid>
		<description><![CDATA[Last night, E! debuted a new show about a celebrity PR agency called Command PR. While I can find plenty of reasons never to watch this show again, I realize that the agency of air headed, high strung, high maintenance, super diva PR practitioners pulled off a successful event in the first episode. They landed [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=224&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Last night, E! debuted a new show about a celebrity PR agency called Command PR.<br />
<span style="text-align:center; display: block;"><a href="http://ericleist.com/2010/02/22/pr-students-respond-to-es-new-show-spindustry/"><img src="http://img.youtube.com/vi/_LP1gpRE_G4/2.jpg" alt="" /></a></span><br />
While I can find plenty of reasons never to watch this show again, I realize that the agency of air headed, high strung, high maintenance, super diva PR practitioners pulled off a successful event in the first episode. They landed photos and feature stories in a handful of major magazines. I&#8217;ll give them props for that.<br />
Is the show itself interesting? I don&#8217;t know. I&#8217;m in PR and it bored and annoyed me. I think it makes PR look bad, but a lot of PR practitioners <a href="http://ericleist.com/2010/02/01/my-blog-its-alive/" target="_blank">aren&#8217;t even calling what they do &#8220;PR&#8221; anymore anyway</a>. So I don&#8217;t think people will be protesting about it the way <a href="http://www.huffingtonpost.com/2009/11/24/italian-americans-protest_n_369482.html" target="_blank">Italian Americans were about Jersey Shore</a>.<br />
Someday when I&#8217;m a celebrity, I won&#8217;t hire this firm. There&#8217;s just too much drama. The whole company seems like it could fall apart at the next snappy retort or half-baked question or (dare I say) exposed breast. This show isn&#8217;t a lesson on bad PR; it&#8217;s a lesson on how not to manage employees.</p>
<p>Here&#8217;s what some other rising PR stars thought:</p>
<p>&#8220;I thought <em>SPINdustry</em> or &#8216;Command PR&#8217; basically made a mockery out of PR. Like <em>Kell on Earth</em>, it depicts the profession to be run by unassured incompetent people. PR is all about image, it irks me to think that these people don&#8217;t see what they are depicting about themselves, and about PR. The ownersor VP&#8217;s didn&#8217;t lift a finger during that episode. They had the &#8220;connections&#8221; but that was it.&#8221; &#8211; Yanique Shaw (<a href="http://twitter.com/yaniquepr" target="_blank">@YaniquePR</a>) is the president of <a href="http://sscprssa.org/" target="_blank">Salem State University&#8217;s PRSSA Chapter</a> and a good friend of mine from #PRSSANC in San Diego. Read <a href="http://yaniquepr.wordpress.com/" target="_blank">her fashion and PR blog &#8220;YaniquePR &#8211; Everything.&#8221; </a></p>
<p>&#8220;<em>SPINdustry</em> shows PR professionals as materialistic and ditsy. I know I could never trust that staff. They do not seem competent. You would think as PR professionals, they could create an image for themselves that doesn&#8217;t promote stereotypes.&#8221; &#8211; Dan Chizzoniti (<a href="http://twitter.com/danchiz" target="_blank">@DanChiz</a>) a driven future PR star currently doing a lot of cool social media work at his internship for <a href="http://www.schneiderpr.com/">Schneider Associates</a>. He blogs about all things pop culture, PR and entertainment on <a href="http://danchiz.com" target="_blank">DanChiz.com</a>.</p>
<p>Care to share your opinion? Comment below or email your reaction to me at EricLeist@gmail.com and I&#8217;ll post it here.</p>
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			<media:title type="html">Eric</media:title>
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		<title>My Blog: It&#8217;s Alive!</title>
		<link>http://ericleist.com/2010/02/01/my-blog-its-alive/</link>
		<comments>http://ericleist.com/2010/02/01/my-blog-its-alive/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 04:51:01 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[Future]]></category>
		<category><![CDATA[social media marketing]]></category>

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		<description><![CDATA["PR" has expanded, so my personal brand needed a facelift. One of my favorite PR professors asked on the first day of class, "Why are you here? You want to be hacks? Flacks? Spindoctors? Liars? That's what people say when you tell them you're in PR." No; I don't want to be any of those things. <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=170&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" title="It's Alive" src="http://allthingsgo.files.wordpress.com/2009/09/its-alive.jpg?w=259&h=346" alt="" width="259" height="346" />After a 3-month hiatus, my blog and e-portfolio is back up and running. I took it down for a couple of reasons. First and foremost the platform I was using before was unreliable and suffered from constant technical issues. WordPress, I find, is much more dependable.</p>
<p>Secondly, I realized that I had some branding issues. I classified myself as a &#8220;Future PR Star&#8221; on my old blog. I went to a <a href="http://youtube.com/buprssa" target="_blank">PRSSA National Conference</a> in San Diego in November and realized that the reputation that comes with &#8220;PR&#8221; isn&#8217;t something with which I want to brand myself. Too often people think &#8220;media relations&#8221; when they think &#8220;PR.&#8221; That&#8217;s not me. Yes, I want to establish and maintain mutually beneficial relationships between organizations and their publics. That&#8217;s &#8220;PR&#8221; by textbook definition. But times have changed for those two letters, and the reputation hasn&#8217;t kept up. Now we call what I want to do terms like &#8220;marketing,&#8221; &#8220;social media marketing,&#8221; &#8220;corporate communication,&#8221; and dozens more.</p>
<p>&#8220;PR&#8221; has expanded, so my personal brand needed a face-lift. <a href="http://www.bu.edu/com/about/faculty/edward_j_downes.shtml" target="_blank">One of my favorite PR professors </a>asked on the first day of class, &#8220;Why are you here? You want to be hacks? Flacks? Spindoctors? Liars? That&#8217;s what people say when you tell them you&#8217;re in PR.&#8221;</p>
<p>No; I don&#8217;t want to be any of those things.</p>
<p>My goal with this newly redone blog and e-portfolio: Establish myself as a credible and experienced communicator with a passion for content creation and new media marketing. So check in on me every now and then. I just might accomplish that goal.</p>
<p style="text-align:center;">
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		<slash:comments>2</slash:comments>
	
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			<media:title type="html">Eric</media:title>
		</media:content>

		<media:content url="http://allthingsgo.files.wordpress.com/2009/09/its-alive.jpg" medium="image">
			<media:title type="html">It&#039;s Alive</media:title>
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		<title>Imma Letchu Finish</title>
		<link>http://ericleist.com/2009/09/21/hello-world/</link>
		<comments>http://ericleist.com/2009/09/21/hello-world/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 16:06:25 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[pop culture]]></category>

		<guid isPermaLink="false"></guid>
		<description><![CDATA[There have been only two experiences in my life when I literally couldn't believe my eyes. The first incident happened when I was 3 years old and my parents took me to a 3-D nature show in Disney World. The second occurred last week when I saw the video of Kanye West stealing Taylor Swift's spotlight moment on MTV's website. I thought, "This can't be real."<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=1&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<span style="text-align:center; display: block;"><a href="http://ericleist.com/2009/09/21/hello-world/"><img src="http://img.youtube.com/vi/9d8S_9PZ56M/2.jpg" alt="" /></a></span>
<p>There have been only two experiences in my life when I literally couldn&#8217;t believe my eyes. The first incident happened when I was 3 years old and my parents took me to a 3-D nature show in Disney World. The second occurred last week when I saw the video of Kanye West stealing Taylor Swift&#8217;s spotlight moment on MTV&#8217;s website. I thought, &#8220;This can&#8217;t be real.&#8221;</p>
<p>The more I hear about this incident, the more I doubt it&#8217;s sincerity. Even now, I am a disbeliever, and my partially-trained PR mind is drawing the line between reality and publicity stunt.</p>
<p>First, understand that award shows are what one of my professors calls &#8220;pseudo-events.&#8221; They aren&#8217;t actual events. They only exist for the PR bonanza surrounding them. The Academy Awards only exist because in the 1930s, the Academy wanted to drive people to the movie theaters. Add in the hours of press coverage that go into these shows: the wardrobe designers, the red carpet parties, the advertising revenue, thousands of entertainers packed into a theater to honor each other. You have a pseudo-event.</p>
<p>The very fact that Kanye&#8217;s little stunt happen at a pseudo-event makes me doubt its validity.</p>
<p>Second, Viacom instantly shifted into profit mode as soon as Kanye gave that mic back to Miss Swift. Consumers started uploading the clips of the exchange to YouTube as quickly as Viacom ripped them off the videosharing site. Maybe Viacom is a fast-acting organization, but maybe they knew what was coming and were ready for it. The only place you can see the video is on<a href="http://www.mtv.com/videos/misc/435995/taylor-swift-wins-best-female-video.jhtml"> mtv.com</a>, surrounded by two fat advertising spaces.</p>
<p>Finally, look at the attention both artists have gained from their interaction. I&#8217;m sure iTunes sales for both artists shot up after the VMAs, perhaps for more reasons than this one. Attention. Attention. Attention. During the show, Kanye and Swift were both trending topics on Twitter.</p>
<p>Could it be that multiple parties take advantage of a highly publicized and controversial incident? Sure. But I believe it is also possible that one or more parties planned Kanye&#8217;s interruption and banked on reaping the benefits.</p>
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			<media:title type="html">Eric</media:title>
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		<title>Who Let the Dog Out?</title>
		<link>http://ericleist.com/2009/08/10/43/</link>
		<comments>http://ericleist.com/2009/08/10/43/#comments</comments>
		<pubDate>Mon, 10 Aug 2009 00:07:27 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[pop culture]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=43</guid>
		<description><![CDATA[Michael Vick has been on a short leash since his meeting with NFL commissioner Roger Goodell a few weeks ago. He was released from prison last month after serving a two-year sentence for running a dogfighting ring. Looks as if he will be “fighting” his damaged reputation for a while. This story reminds me of a [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=43&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" title="VickDog.jpg" src="http://coopersportsradio.com/Images/VickDog.jpg" alt="" width="300" height="205" /></p>
<p>Michael Vick has been on a short leash since his meeting with NFL commissioner Roger Goodell a few weeks ago. He was released from prison last month after serving a two-year sentence for running a dogfighting ring. <strong>Looks as if he will be “fighting” his damaged reputation for a while.</strong></p>
<p>This story reminds me of a lecture from last semester’s PR class on image restoration. At the time, we were discussing how Michael Phelps’ publicist could boost his popularity back from the bong-gate scandal.</p>
<p>I stumbled across <a href="http://www.google.com/hostednews/ap/article/ALeqM5jF1aDSSjrdi3LAeKuNRFAGagRN5AD99V56UO1">an article on Vick</a> last night that struck me.</p>
<p><strong>Apparently, Vick spoke to Atlanta-area youth about the devastating effects of dogfighting. However, very few members of the media were allowed inside to hear Vick speak at the community center.</strong></p>
<p>The PR choice is obvious: <strong>Get Vick involved with the community, but keep him out of the limelight.</strong> Do Vick’s people think he’s had enough spotlight for the time being? Are they trying to keep him on the down-low? Vick is going to do a “60 Minutes” special interview soon, so what’s the point of keeping his community work a secret?</p>
<p>They’re the professionals, not me. I’m just curious to see what the next move will be. Vick’s mentor Tony Dungy said tonight that Vick will likely have a home in the NFL within the coming week so this story is far from over. I’ll be wagging my tail in excitement waiting to hear what happens next.</p>
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			<media:title type="html">Eric</media:title>
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		<title>Transparency Now!</title>
		<link>http://ericleist.com/2009/07/18/transparency-now/</link>
		<comments>http://ericleist.com/2009/07/18/transparency-now/#comments</comments>
		<pubDate>Sat, 18 Jul 2009 00:31:47 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=66</guid>
		<description><![CDATA[Last semester I went out on a limb by criticizing the lack of attention paid to bloggers. I’ll respectfully disagree with my current employer this time, in the hopes of clarifying the right way to use social media marketing. Disclosure has long been an issue for PR professionals. In the social media world, that issue [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=66&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Last semester I went out on a limb by criticizing the lack of attention paid to bloggers. I’ll respectfully disagree with my current employer this time, in the hopes of clarifying the right way to use social media marketing.</p>
<p>Disclosure has long been an issue for PR professionals. In the social media world, that issue is even more prevalent. If you’re going to speak on someone’s behalf, people want to know who you are and who’s paying your bills.</p>
<p>Monday, my boss had me post answers to questions on LinkedIn and Yahoo Answers claiming I “found this survey/white paper while researching” when in actuality, I was trying to drive leads to our client’s site.</p>
<p><a href="http://eleist.files.wordpress.com/2010/01/transp1.png"><img class="aligncenter size-full wp-image-63" title="transp1" src="http://eleist.files.wordpress.com/2010/01/transp1.png?w=440" alt=""   /></a><a href="http://eleist.files.wordpress.com/2010/01/transp2.png"><img class="aligncenter size-full wp-image-64" title="transp2" src="http://eleist.files.wordpress.com/2010/01/transp2.png?w=440" alt=""   /></a><a href="http://eleist.files.wordpress.com/2010/01/transp3.png"><img class="aligncenter size-full wp-image-65" title="transp3" src="http://eleist.files.wordpress.com/2010/01/transp3.png?w=440" alt=""   /></a></p>
<p>Am I walking on shaky ground in misleading potential customers that way? I think coming from someone who claimed he isn’t “morally pliable enough to be a journalist,” this is an interesting conundrum. I’ll take away the moral dilemma and looking at the big picture.</p>
<p>Imagine two comments on a blog post or discussion board read:</p>
<p>1. Hey I found this in my research, what a great article! &lt;link&gt;</p>
<p>2. I’m representing a company that will fit your needs perfectly. Here’s a link to some of our content. &lt;link&gt;</p>
<p>I think I’m more likely to click on a link from a representative. Yeah, it doesn’t have that peer-to-peer sharing credibility, but I know I’m not getting spammed, and I respect the complete transparency. Also, I recognize someone who is ready, willing and able to make a meaningful contribution to my life or fulfill my needs and wants.</p>
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			<media:title type="html">Eric</media:title>
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		<title>Did That Terrier Just Tweet When I Poked It?: Marketing to Boston University Students with Social Media</title>
		<link>http://ericleist.com/2009/05/16/did-that-terrier-just-tweet-when-i-poked-it-marketing-to-boston-university-students-with-social-media/</link>
		<comments>http://ericleist.com/2009/05/16/did-that-terrier-just-tweet-when-i-poked-it-marketing-to-boston-university-students-with-social-media/#comments</comments>
		<pubDate>Sat, 16 May 2009 02:06:27 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Future]]></category>
		<category><![CDATA[gen-y]]></category>
		<category><![CDATA[tech]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=80</guid>
		<description><![CDATA[I leave my dorm room mid-morning to make photocopies and media lists at my internship. On my way out of Myles Standish Hall, I pass flyers stacked next to the doorway advertising local restaurants, but I don’t see them because I’m busy texting. Walking down Beacon Street to the Kenmore T stop, a young woman [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=80&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I leave my dorm room mid-morning to make photocopies and media lists at my internship. On my way out of Myles Standish Hall, I pass flyers stacked next to the doorway advertising local restaurants, but I don’t see them because I’m busy texting. Walking down Beacon Street to the Kenmore T stop, a young woman in cargo pants asks me to “save the polar bears,” but I don’t hear her because my iPod drones out the sound of her voice.<br />
On the T, advertisements cover the walls, but I don’t notice because I’m killing time playing solitaire on my phone. When I get off at my stop and walk to work, my eyes skip over a billboard ad for <a href="http://www.neaq.org/index.php">The New England Aquarium</a> plastered to the side of a passing bus. When I sit down at my desk, I log onto my computer and pull up my web browser. My pop-up blocker prevents <a href="http://www.amazon.com/">Amazon.com</a>’s offer for free shipping from distracting me. I check my email and all I see is a message from my boss because my spam filter has trashed <a href="http://www.fandango.com/">Fandango.com</a>’s attempt to tell me what films I’d like.<br />
A friend instant messages me asking, “did u c the trailer for the new johnny depp movie this summer during office last night?”<br />
“no, i musta missed it,” I reply. “h/o.”<br />
Five clicks later, I’ve already been to IMDB.com to get the name of the movie and I’m watching the trailer on YouTube, eagerly tapping a reminder into my phone to make an effort to see “<a href="http://www.youtube.com/watch?v=-BawY4gjAdM">Public Enemies</a>” opening July 1st.<br />
I’m a Boston University student. This is how my world works: if a public relations practitioner, advertiser or marketer wants to deliver a message to me, he or she will have to stray from his or her traditional methods and use new and social media.<br />
Like every other Digital Native I know, I don’t want products pushed in my face. I don’t trust the source, and I don’t want to be interrupted. The channels that held my parents’ attention don’t work on me. I decide what I want to pay attention to, and I’ll actively seek it out online.<br />
According to marketing guru <a href="http://sethgodin.typepad.com/">Seth Godin</a>, author of the popular ebook<a href="http://sethgodin.typepad.com/seths_blog/2006/01/flipping_the_fu.html">Flipping the Funnel,</a> my attitude mirrors that of most Americans: “Whether you are selling steel I-beams, scientific glassware, or soccer balls, people are better at ignoring you than ever before.” The rules of the public relations game are changing quickly. To target these increasingly difficult-to-reach demographics, PR, advertising and marketing agencies and departments have to adopt several new strategies.<br />
These new strategies harness the Internet’s power to influence buyers who have grown up with Internet access. Public relations’ use of new and social media fulfills three main roles that apply to college-age shoppers and consumers of all ages. Social media enhances word-of-mouth, transforming consumers into salespeople. It also provides a new forum for targeted advertising to individuals instead of demographics. Finally, social media and new media speed up the buying process.<br />
More and more, consumers want to hear advice from people like themselves before they spend. If they want to reserve a room in a hotel, they read the consumer reviews on <a href="http://www.Travelocity.com">Travelocity.com</a>. Before they buy a book on Amazon, they first read what others have said about it. Before going to see a movie, some BU students monitor the Twitter feed for its title to see if other moviegoers are saying they liked it. Although it has always been an important part of branding, the Internet provides a new forum for word of mouth. Best-selling author of <a href="http://www.amazon.com/New-Rules-Marketing-PR-Podcasting/dp/0470379286/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1242513349&amp;sr=8-1">The New Rules of Marketing and PR</a>, <a href="http://www.davidmeermanscott.com/">David Meerman Scott </a>calls this new forum “word-of-mouse.”<br />
Scott’s newest book <a href="http://www.worldwiderave.com/">World Wide Rave</a> highlights a textbook example of cost-effective “word-of-mouse” marketing. Cindy Gordon, Vice President of New Media for Universal Orlando Resort, was in charge of spreading the word that Universal Studios was building a Wizarding World of Harry Potter section of their theme park. Instead of sending press releases to media outlets, or buying television advertisements, Gordon told seven of the most popular Harry Potter bloggers via an exclusive webcast. Gordon’s webcast was the only initial marketing effort Gordon made, and it was the only one she needed. Universal estimates as a result of the webcast over 350 million people have heard about the park.<br />
What happened in the time between those seven bloggers watched a webcast and Harry Potter fans around the world heard about the theme park? Social media’s “word-of-mouse” propelled the information from blogger to reader; from reader to friend; from friend to family. Shortly after that podcast in May 2007, my little sister woke me up at 7:30 a.m. to tell me about the park. My family has since made travel plans to go to Orlando Studios next year to see the <a href="http://www.universalorlando.com/harrypotter/">Wizarding World of Harry Potter</a>when it opens in early 2010.<br />
A simple social media gimmick turned a webcast into monetary profit through the power of “word-of-mouse” alone. Obviously, the sheer popularity of the Harry Potter brand compelled fans to talk about the new park. Marketing as a tool to compel consumers to spend money on something they haven’t read seven books about might be more of a challenge.<br />
For hypothetical purposes, let’s look at how a PR practitioner might go about launching a new pizza shop on Commonwealth Avenue using new and social media. A marketing or PR practitioner could complete this task successfully and inexpensively by spending some time using the free tools available online.<br />
The first step would be to establish an online presence to make information easy to find. If Jane, a Boston University sophomore in The College of Arts and Sciences, sees construction near her dorm while walking home from class, she might wonder what’s going to be built there. She wouldn’t wander onto the construction site and ask one of the workers. She would most likely see the “Coming Soon! Petey’s Pizza!” sign and plug the pizza shop’s name into a Google search when she got to her computer. If the search turns up nothing but unrelated material, Jane will shrug it off and surf elsewhere on the net. However, if the “Coming Soon!” sign had a web address on it search engine optimized to the top of a Google search for the shop’s name, the Boston University student would likely visit the site.<br />
However, an online presence is more than just a website with some fancy graphics and basic information. The online footprint Petey’s Pizza leaves has to harness the Internet’s ability to let the consumer share content. Imagine if the website had links to become a fan of Petey’s on Facebook or Myspace, or to follow the pizza shop’s owner on Twitter. What if Petey’s, like Papa John’s, created an application allowing users to order a pizza directly from Facebook or an iPhone? The owner of Petey’s could tweet specials and links to online coupons for BU students? What if the main website had a webcam in the kitchen so that customers could watch their pizza being made before it was delivered? Petey’s could create a YouTube video on the secrets of making a pizza, or how to toss pizza dough. Would BU students say, “Check this out!” and pass the links along to their friends? You bet they would.<br />
Sure, Petey’s could place an advertisement in the Boston Globe or on local television channels and say, “Well, we tried,” when they didn’t see BU students rushing to order. Shrugging off the ineffectiveness of advertising these days would indicate Petey’s was missing the concept of viral marketing. When Jane Google searches for Petey’s, and invites her Facebook friends to be fans of Petey’s Facebook page because it has cool videos and coupons, she is selling Petey’s brand. She’s a customer and she is spreading the word on a local business simply because she finds what it has to offer online interesting. If any one of her friends ever orders a pizza, Jane made a sale, made money for the business, and branded Petey’s Pizza without being paid or solicited.<br />
True, those social media marketing techniques might not work for every company seeking attention from consumers. Some products might not have such share-friendly features. Regardless, social media still plays a role in the buying process for college consumers with more than just word-of-mouse techniques. While we’ve seen old-fashioned, paid advertising is largely ineffective in penetrating the spam-proof bubble of college student life, social media provides a new forum for targeted advertising.<br />
On Facebook, advertisements appear on the right column of the home and profile pages. These advertisements are not aimed at a general demographic of Facebook users. They are targeted, not on a demographic level such as television commericals and print advertisements, but on an individual level. For example, I have The Office listed on my Facebook profile as one of my favorite television shows. When NBC launched its new show Parks and Recreation, (from the creators of The Office) I got an advertisement on my Facebook home page telling me when and where I could watch it.<br />
Google has also taken advantage of its ability to personalize ads. <a href="http://googleblog.blogspot.com/">The Official Google Blog</a> entry posted on March 11, 2009, declared <a href="http://googleblog.blogspot.com/2009/03/making-ads-more-interesting.html">Google’s new approach</a> to making advertisements more relevant. Google said they would begin taking into consideration each user’s browsing history before deciding what advertisements to display to that user. For example, if someone interested in snowboarding frequently visits snowboarding sites, when that person uses any of Google’s online tools (GoogleDocs, Gmail, Google searches), the advertisements will be snowboard-related.<br />
Members of the blogging community complained Google’s new practice violates personal privacy, but Google’s explanation in the blog post argues, “By making ads more relevant, and improving the connection between advertisers and our users, we can create more value for everyone.” Google has been conducting similar practices for some time. In my Gmail program, each individual email accompanies a string of sidebar advertisements reflecting keywords written in it. If my mom emails me about transportation for my trip home, I see advertisements for airline prices and rental car services.<br />
While the individually targeted advertisement policies may border on privacy invasion, their justification is practical. The ads are more relevant to my life, and I am much more likely to look at them and click on them than I am, say, banner ads on the New York Times website. These ads influence my online spending in helpful, relevant ways, thanks to social media and Internet technology.<br />
So if I see an ad for something I’m not necessarily looking for, but is relevant to what I’m looking at online, I can more quickly buy that product than I could in the days before the social media boom. This new development highlights the third role the interaction of PR and social media fulfills for consumers: to speed up the buying process.<br />
Social networking sites provide a new forum for marketing and consumer spending to take place. Namely, they hand over control of cost and quality to the consumer. Boston University students socio-economically and diversely represent college students throughout America, who are a tight-budgeted demographic. For students these controls are a critical element to the buying process.<br />
Now, consumers can sell directly to other consumers on social networking sites such as EBay and Craigslist. Gone are the days when a shopper would go to a store to see if an item was available or if the store even carried the item. Now, BU students frequent Craigslist for cheap, used furniture or dorm accessories for sale by young professionals. They might visit EBay and name their price for a new iPod or cell phone. The consumer is in control of price via negotiation or bidding and quality (new or used) thanks to social networking sites.<br />
How should public relations practitioners in charge of promoting a product treat the consumer-seller Internet scene? I can see two ways. The first is to keep the brand strong. Alex, a BU junior in The College of Fine Arts, visits EBay and searches for “iPod touch” instead of “mp3 player” because he recognizes Apple as the industry leader. So although that user may be buying a used product from which Apple will make no direct profit, Apple’s PR can still promote the brand to keep new customers loyal. The college-age buyer of that used iPod will still buy songs from iTunes to load onto it. He may even have to call customer service once or twice. Although PR might not control a quantifiable relationship between a company and the profits from college-age consumers buying used products, opportunities still exist to improve the attitude and behavior of those consumers in favor of the company. Those consumers are a public, and the PR firms and departments need to treat them accordingly.<br />
Ultimately, social media transforms the PR departments and their interaction with publics on a digital forum. The challenge for PR practitioners in the online world is keeping up with the ever-changing realm of social media. Companies need to know where the conversation about them is taking place and they need to be a part of that conversation. This added responsibility is a new aspect of boundary spanning.<br />
<a href="http://www.mikevolpe.com/">Mike Volpe</a>, Vice President of Inbound Marketing at Cambridge-based<a href="http://www.hubspot.com/">Hubspot</a> lectured on social media marketing at BU in February. After hearing about services such as Twitter and social bookmarking sites such as Delicious.com, the students asked him, “What’s the next big thing?” Volpe responded, “You’re the college kids; you tell me!” PR professionals will have to take a reactionary approach to the future of social media. They will not be able to control what social networking site is the fastest growing or what web-based free service is this month’s hot topic. They will need to see where people are conversing online and go there to deliver a message. PR departments and social media consultants need to follow the lead of the consumer, because the consumer is in control.</p>
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			<media:title type="html">Eric</media:title>
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		<title>So You Want To Work in PR&#8230;</title>
		<link>http://ericleist.com/2009/04/24/so-you-want-to-work-in-pr/</link>
		<comments>http://ericleist.com/2009/04/24/so-you-want-to-work-in-pr/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 02:14:39 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[education]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=86</guid>
		<description><![CDATA[As part of an end-of-semester wrap-up in my CM301 class, my professor has asked us four questions about our experiences in PR this semester. 1) What was the most favorable surprise you had, this semester, about the field of public relations? I was very pleased to learn about the upward mobility in large PR firms. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=86&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>As part of an end-of-semester wrap-up in my CM301 class, my professor has asked us four questions about our experiences in PR this semester.</p>
<p><strong>1) What was the most favorable surprise you had, this semester, about the field of public relations?</strong></p>
<p>I was very pleased to learn about the upward mobility in large PR firms. At least the way firm-structure was presented to the class, advancement for an entry level employee in a large firm directly correlates to how much he or she works and how many billable hours he or she logs. When I am breaking into the professional field of PR in a few years, my life will be flexible. I will be able to—and I will want to—work a large number of hours for my clients. At the PRSSA Advanced Conference, <a href="http://www.awpagesociety.com/site/about/gary_sheffer">Gary Sheffer</a>, executive director of corporate communication for GE, spoke about how some large firms and large corporations will hire several young recruits with the intention of keeping only one or two after the first year and a half. That says to me if I work hard enough and produce enough, I will be appreciated and eventually promoted. I like the idea of being in control of my career to at least that degree. Learning about this aspect of PR firms excited me about my future.</p>
<p><strong>2) What was the most unfavorable surprise you had, this semester, about the field of public relations?</strong></p>
<p>The cultural differences in ethical expectations for media relations were unsettling to me. Studying the ethics of PR, I learned journalists in the Middle East almost never write a favorable story without payment or gifts from a public relations practitioner. In other cultures, the ethical lines are blurred. In America, Dr. Wright said at times PR professionals fear buying a journalist so much as a hotdog because they don&#8217;t want to be accused of bribery. At other times, our text book says, some advertising purchases in publications are accompanied by an understanding that a favorable article will be written about the advertised product. The biggest unfavorable surprise came to me upon realizing as the world shrinks and becomes more interconnected, inter-cultural media relations will be very confusing in terms of who owes what to whom in exchange for press coverage. This confusion is one of the main reasons why I would prefer, if possible, to work in the private sector exclusively on the domestic front. So while it was unsettling to me, it also helped me narrow down what type of PR I would like.</p>
<p><strong>3) Why is public relations the art, science and business of manipulating of audiences&#8211;and is therefore unethical?</strong></p>
<p>Public relations by nature is unethical because it is conducted by advocates who are paid to represent a corporation, government or organization. Regardless of how they try to persuade an audience into changing attitudes and behaviors, the sheer fact that they are being paid to do so makes the information they present unbalanced and slanted. They portray their client in a positive light because they are hired to. It does not matter whether or not that positive light is deserved, because since PR practitioners have monetary incentives to convince audiences, their words cannot be entirely honest. They are not expressing neutral unbiased opinions; therefore they are consciously manipulating audiences. They are intervening on the naturally formed attitudes that would not otherwise change. Honesty is ethical, but public relations will never be truly honest because it presents biased information to the publics.</p>
<p><strong>4) Why is public relations more than the art, science and business of manipulation of audiences&#8211;and is therefore ethical?</strong></p>
<p>Public relations serves a higher purpose, making it more than the art, science and business of manipulation. There may be a science to delivering messages and an art to crafting the perfect press release, and some people could say aiming to change audience behavior is manipulating. Those people would only be looking at the tactical elements of PR, failing to grasp the overarching concept. Public relations fosters communication and establishes meaningful, mutually beneficial relationships. Connecting people with those whom they can help and who can help them is an ethical act. There are a lot of regulations practitioners need to follow in order to keep their methods as ethical as their ends. Provided PR is executed in an ethical manner, its higher purpose will be fulfilled.</p>
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			<media:title type="html">Eric</media:title>
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		<title>Full Count! Here Comes the Pitch! Oh no! It&#8217;s a Blogger!</title>
		<link>http://ericleist.com/2009/04/06/91/</link>
		<comments>http://ericleist.com/2009/04/06/91/#comments</comments>
		<pubDate>Mon, 06 Apr 2009 02:16:21 +0000</pubDate>
		<dc:creator>Eric Leist</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[media relations]]></category>
		<category><![CDATA[new media]]></category>

		<guid isPermaLink="false">http://ericleist.com/?p=91</guid>
		<description><![CDATA[I’ve mentioned before that I intern for a PR firm on the days I’m not in class. I can’t help but notice how this fairly traditional firm treats bloggers. Or rather, doesn’t treat them. Often I’ll be ready to send out a press release to a media list containing only contacts in the mainstream outlets, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=ericleist.com&#038;blog=10702338&#038;post=91&#038;subd=eleist&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I’ve mentioned before that I intern for a PR firm on the days I’m not in class. I can’t help but notice how this fairly traditional firm treats bloggers. Or rather, doesn’t treat them.<br />
Often I’ll be ready to send out a press release to a media list containing only contacts in the mainstream outlets, or small local newspapers. I can understand the challenge of trying to keep blogger-exposure local. It’s easy to pitch the opening of a small amusement park in Carver, Massachusetts to <em>The Carver Reporter</em>. But it’s difficult to find a blog covering that niche market.<br />
Yes, asking for blogger attention and “<a href="http://www.blogossary.com/define/link-love/">link love</a>” can be difficult. But what about unsolicited mentions?<br />
One of my tasks as an intern is to monitor media coverage for the<a href="http://www.mbcr.net/">Massachusetts Bay Commuter Rail</a>. So every day I get Google Alerts highlighting anything new that mentions the phrase “MBCR.” The first day my boss was giving me instructions on how to compile the coverage, he told me to “just ignore anything that says ‘blog’.”<br />
I&#8217;m just a student, but from what I can see, ignoring the blogging community is wrong.<br />
This growing community of people publishing their own content on the web is growing, and it’s growing quickly.<br />
<a href="http://eleist.files.wordpress.com/2010/01/slide0005-tm.png"><img class="aligncenter size-full wp-image-90" title="Slide0005-tm" src="http://eleist.files.wordpress.com/2010/01/slide0005-tm.png?w=440" alt=""   /></a><br />
Their influence is expanding closer and closer to that of mainstream media outlets. They can’t be ignored forever.<br />
<a href="http://www.davidmeermanscott.com/">David Meerman Scott</a>, who wrote the industry bible “<a href="http://www.amazon.com/New-Rules-Marketing-PR-Podcasting/dp/0470113456">The New Rules of Marketing and PR</a>,” stresses the potential of the blogosphere. He says bloggers are usually excited to receive a piece of news being pitched to them, and that he has been successful in his blogger relations efforts.<br />
He says bloggers should be treated as if they were journalists, and journalists should be treated as individuals. So that&#8217;s the PR perspective, old and new.<br />
What do the bloggers think?<br />
<a href="http://chris.pirillo.com/">Chris Pirillo</a>, a long-time well known blogger in the tech community discusses the issue:<br />
<span style="text-align:center; display: block;"><a href="http://ericleist.com/2009/04/06/91/"><img src="http://img.youtube.com/vi/1xJlS2Lg0SI/2.jpg" alt="" /></a></span></p>
<p>The video is 19 minutes long. Here is a summary of the guidelines he gives to PR folks interested in pitching to bloggers:</p>
<p>1) Be transparent<br />
2) Don’t ask for links<br />
3) Be proactive for reviews<br />
4) Know who you’re pitching to are and why they matter<br />
5) Keep it short and sweet<br />
6) Treat everybody as if they were someone important</p>
<p>Pirillo mentions that bloggers are different from journalists because they aren’t paid. They are passionate writers covering what matters to them.<br />
“Press releases are not aimed at people who are passionate,” Pirillo says. “They are aimed at people who are used to reprinting.”<br />
Bottom line: Bloggers need to be approached differently and independently from journalists.</p>
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